The tools you rely on to manage your operations are one of the most important investments your business will make.
With every organisation having their own unique requirements, and a crowded marketplace filled with solutions promising to solve them — knowing you’re investing in the right system can soon become overwhelming.
When it comes to the world of Enterprise Resource Planning (ERP) solutions, a wide range of options are available for organisations looking to optimise their operations.
With so many industries benefiting from using ERP solutions, investing in the right one to fit your needs is essential.
For us, the best solution on the market is Microsoft Dynamics 365 Business Central, named Best Cloud ERP Software of 2024 by Forbes Advisor.
Business Central is a comprehensive ERP solution that connects your financials, sales, service, and operations to a single solution, with integrated Copilot AI capabilities.
Let’s explore why Business Central is the smartest investment your business can make this year.
The Evolution of Business Central
Business Central has come a long way since its inception in 2018.
Initially launched as the cloud-based successor to Dynamics NAV as comprehensive ERP solution for small and mid-sized businesses — it has evolved into a robust platform that caters to businesses across a wide range of industries.
In 2025, Business Central is more powerful than ever.
Microsoft’s continuous investment in the platform has resulted in deeper AI integration through Copilot, advanced automation capabilities, and stronger connections with Power Platform, enabling businesses to leverage data-driven decision-making like never before.
With twice-yearly updates ensuring the latest technological advancements, Business Central remains a future-proof solution.
Which industries can benefit from using Business Central?
Business Central is designed to support organisations across various industries, offering tailored functionality to meet specific sector requirements.
Some of the industries that benefit the most include:
- Wholesale & Distribution – Improve inventory management, automate order processing, and gain real-time insights into stock levels.
- Manufacturing – Streamline production planning, manage supply chains effectively, and enhance product tracking.
- Retail & eCommerce – Integrate sales channels, optimise stock management, and improve customer experience with seamless order fulfilment.
- Professional Services – Track projects, manage contracts, and enhance service delivery with built-in project management tools.
- Logistics & Warehousing – Gain full visibility over warehouse operations, optimise routes, and automate workflows.
Additionally, Business Central is available in 47 languages and used in over 160 countries, making it an excellent choice for businesses looking to expand globally.
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5 Things that put Business Central ahead of the rest
1. Microsoft Copilot
Microsoft Copilot is embedded throughout Business Central, enhancing productivity with AI-powered insights, automation, and natural language processing.
Whether it’s generating financial reports, assisting with customer queries, or predicting stock requirements, Copilot significantly reduces manual effort and improves efficiency.
2. Microsoft Ecosystem integration
One of Business Central’s biggest advantages is its deep integration with other Microsoft products.
It works effortlessly with:
- Microsoft 365 (formerly Office 365)
- Power BI
- Teams
- SharePoint
- Power Platform
Enabling businesses to create workflows, automate processes, and gain data-driven insights across their organisation.
This seamless connectivity ensures that employees can work more collaboratively, accessing real-time data within familiar applications.
3. Customisation and Flexibility
No two businesses operate the same way, which is why Business Central is built to be flexible.
With a vast selection of third-party extensions from AppSource and the ability to tailor workflows using Power Automate, businesses can modify the system to meet their specific needs without costly custom development.
4. Real-Time Tracking & Visibility
Business Central provides real-time insights into financials, inventory, customer interactions, and more.
The system’s dashboards and reporting tools make it easy to track performance, spot trends, and make data-backed decisions.
Whether monitoring cash flow, stock levels, or customer orders, businesses gain complete visibility over their operations.
5. Robust Security & Compliance
Data security and regulatory compliance are non-negotiable.
Business Central is hosted on Microsoft Azure, ensuring enterprise-grade security, automatic backups, and compliance with industry regulations such as GDPR.
This provides businesses with peace of mind, knowing their sensitive data is protected by one of the world’s leading cloud providers.
How much does Business Central cost?
Pricing for Business Central is structured around user licensing, with options designed to suit businesses of different sizes and needs.
The core subscription models include:
- Essentials Licence – Includes core financials, sales, purchasing, and inventory management.
- Premium Licence – Includes everything in Essentials plus manufacturing and service management capabilities.
- Team Member Licence – Designed for employees who need read-only access or limited functionality.
Costs will vary based on user numbers, implementation complexity, and additional integrations.
However, Business Central is known for offering a lower total cost of ownership compared to traditional on-premise ERP systems, thanks to its cloud-based deployment model.
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What makes Business Central a smart investment?
Investing in Business Central provides businesses with a future-ready ERP system designed to scale with evolving needs.
Its flexibility makes it suitable for both growing SMEs and established enterprises, ensuring seamless adaptation to expansion, market changes, and operational demands.
By leveraging automation and Copilot AI, Business Central streamlines workflows, reduces repetitive tasks, and enhances data-backed decision making through intelligent insights.
This results in increased efficiency, allowing businesses to focus on strategic growth rather than administrative burdens.
The cloud-based model further ensures cost-effectiveness by reducing IT overhead while providing continuous updates and security enhancements.
Ease of use is another key advantage.
The intuitive interface allows for quick adoption with minimal training, making it accessible to employees across all departments.
Additionally, real-time data access and advanced reporting tools empower decision-makers with the insights needed to optimise performance and drive long-term success.
Get Started with Business Central
If you’re considering an ERP investment for 2025, Microsoft Dynamics 365 Business Central is a solution that delivers flexibility, intelligence, and reliability.
Whether you’re looking to improve operational efficiency, automate workflows, or enhance visibility across your business, Business Central offers everything you need in a single, connected platform.
To find out how Business Central can transform your business, speak to one of our expert team members today.
Call us for a consultation and let’s discuss how we can tailor the system to your unique requirements.
