Microsoft Dynamics 365 Copilot

Microsoft Copilot: Your Ultimate AI-Powered Assistant!  

Welcome to the next generation of productivity with Microsoft Copilot, a revolutionary AI-powered assistant designed to unleash your creativity, boost efficiency, and help you achieve more.

Whether you’re generating content or analysing data, Copilot assists through a simple chat interface, unlocking new possibilities for accomplishing tasks in your everyday applications and services.


What is Microsoft Dynamics Copilot?

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Microsoft Copilot harnesses the power of Large Language Models (LLMs), Microsoft Graph, and Microsoft 365 apps & services to deliver intelligent functionality. Operating alongside you in a secure environment, Copilot aids in your daily processes, simplifying how you read, interact with, and generate content. 

To ensure data security, Copilot utilises the same permissions model as your Microsoft 365 Tenant, preventing unintentional data leaks between users, groups, and tenants.

Copilot for Microsoft 365 only presents data that each individual can access, using the same underlying controls as other Microsoft 365 services. Chat history is wiped clean after each conversation, ensuring privacy and that interactions do not train the large language model. 

Copilot seamlessly integrates into your favourite Microsoft 365 apps and Dynamics 365 solutions, delivering real-time productivity benefits across your organisation. Its adaptability allows for customisation to meet the unique needs of any organisation, with the option to extend capabilities through plugins, ensuring continuous evolution to match changing needs. 

Benefits of using Microsoft Copilot for your organisation 

Unlock creative and innovative content generation.

Utilise advanced data analysis and reporting capabilities

Optimise workflows and automate tasks efficiently

Enhance collaboration and facilitate seamless sharing

Receive personalised assistance tailored to your needs

Maximize your business potentials with Microsoft Copilot

Microsoft Copilot Functionality

Microsoft Copilot Functionality

Explore the dynamic capabilities of Microsoft Copilot within Microsoft 365: 

Copilot in Microsoft 365


Seamlessly draft emails, summarise threads, and stay on top of important conversations. With Copilot, experience streamlined email management, leaving you with more time for essential tasks. 



Enhance meeting effectiveness by leveraging Copilot to facilitate discussions, summarise key points, and outline actionable items, ensuring everyone is aligned on next steps. 


Analyse and explore data efficiently with Copilot, identifying trends, proposing scenarios, and receiving suggestions to inform strategic decisions. 



Collaborate effortlessly with Copilot, whether it’s writing, editing, summarising, or generating content. Boost productivity by creating, refining, and summarising documents seamlessly. 


Elevate your presentations with Copilot, transforming existing Word documents into engaging slideshows or generating new presentations with impactful imagery and storytelling prowess. 


Explore Dynamics 365 Copilot Services

Speak to one of our consultants to better understand how Dynamics 365 Copilot could streamline your operations: 

Copilot in Dynamics 365

Copilot is being further integrated into Dynamics 365 applications to enable you to work smarter, and easier across business functions.

Sales: Meeting summaries

Access AI-generated meeting summaries featuring detailed keyword and conversation analysis, competitor insights, KPIs, and recommended actions. 

Sales: Meeting summaries
Business Central: Chat with Copilot

Business Central: Chat with Copilot

Accelerate product launches by utilising Copilot to generate and publish compelling product descriptions tailored to your brand voice, supported by AI.

Customer Service: Generate personalised responses

Empower agents to deliver personalised responses using AI-generated answers sourced from knowledge base articles, documentation, and agent handbooks, enhancing customer satisfaction and support efficiency. 

Customer Service Generate personalised responses

Work Smarter With Dynamics 365 AI Tools 

Get in touch to discuss implementing Dynamics 365 Copilot into your operations: 

Microsoft Dynamics 365 Copilot Pricing & Licensing

  • Individuals can access Microsoft Copilot with a free version or upgrade to Pro for $20 per user/month.
  • For organisations, Copilot for Microsoft 365 is available at $30 per user/month.
  • Copilot for Microsoft 365 is an add-on plan requiring the following licenses:
      • Microsoft 365 E5
      • Microsoft 365 E3
      • Office 365 E3
      • Office 365 E5
      • Microsoft 365 A5 for faculty
      • Microsoft 365 A3 for faculty
      • Office 365 A5 for faculty 
      • Office 365 A3 for faculty 
      • Microsoft 365 Business Standard 
      • Microsoft 365 Business Premium 
Microsoft Copilot Pricing & Licensing

Why choose Mercurius IT?

Since 2005, we’ve been working with Microsoft Dynamics across a broad range of industries. This experience has brought insight into unique business challenges – ensuring we can help you overcome any obstacles to success. Being based in Milton Keynes with our offshore office in Pune means we can provide outstanding service whilst saving you money, helping to optimise the way you work.

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Got questions? Contact a Dynamics 365 Copilot expert


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Customer Success Stories

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