Microsoft Dynamics 365
Integration Services
Are you encountering roadblocks when integrating Microsoft Dynamics with the existing software landscape?
Mercurius IT provides end-to-end Dynamics 365 integration services that connect ERP, CRM, and third-party applications into a single, unified platform.
Our solutions eliminate data silos, streamline operations, and ensure your business systems work seamlessly together.
With integration in place, information flows in real time across finance, operations, sales, and customer service, enabling better collaboration, improved efficiency, and accurate reporting.
Why Choose Dynamics 365 Integration?
Disconnected systems often lead to manual work, duplicated data, and inconsistent information. Dynamics 365 integration resolves these challenges by centralising data and automating processes.
Businesses gain a single source of truth across departments, helping reduce errors, speed up workflows, and improve decision–making.
Integration Scenarios
Microsoft-to-Microsoft Integrations
Dynamics 365 integrates natively with Microsoft applications, maximising the return on your technology investment.
Power Platform enables automation, low-code applications, and advanced analytics. Teams, Outlook, and SharePoint bring business data into the tools employees already use.
Azure services such as Logic Apps and Functions provide additional flexibility for secure, scalable integrations.
Third-Party and Industry-Specific Integrations
Mercurius IT delivers integrations between Dynamics 365 and leading third-party solutions. Examples include:
Ecommerce
Magento, Shopify, and Amazon for automated sales order creation.
Finance
Stripe, Worldpay, and Kyriba for payment collection, bank file transfers, and treasury management.
Purchase Invoice Creation
Kofax ReadSoft for OCR-based software that reads invoices and integrates it into your ERP systems.
Compliance
HMRC and Company House for vendor verification and VAT number validation and monthly return submissions.
Operations
Dynamics 365 Field Service and Project Operations integrated with Business Central for connected sales orders and projects.
One Platform. All Your Tools Connected.
Integrate CRM, ERP, and third-party apps for a single source of truth across your business.
ERP and CRM Integration with Dynamics 365
Dynamics 365 ERP applications such as Business Central and Finance & Supply Chain Management can be integrated for sales orders, inventory, payment, credit limits and order fulfilments.
This streamlines financial management, automates supply chain processes, and improves operational visibility.
Benefits of Dynamics 365 Integration
- Centralised and accurate data across departments
- Automated workflows that reduce manual effort
- Real-time reporting and analytics
- Better customer and employee experiences
Our Dynamics 365 integration process
Assessment
Identify requirements and integration touchpoints.
Architecture
Design a secure and scalable solution.
Implementation
Deliver integrations using connectors, APIs, Dataverse, and Power Platform.
Testing
Validate data accuracy and system performance.
Deployment and support
Provide live monitoring and ongoing optimisation.
Choose a solution to get a Pricing Estimate – in under 5 minutes
Dynamics 365
Business Central
Dynamics 365
Finance & SCM
Dynamics 365
CRM
Managed IT Service
& Support
“I’ve always been somewhat sceptical about moving from on-premises systems to the cloud. However, after going live with MS Business Central & Tasklet WMS a month ago, thanks to Mercurius IT, I must admit I’m very impressed. The system has brought immediate and positive changes to my business.”
Industries We Serve
Proven Results, Real Clients: Client Success Stories
See how we’ve helped UK businesses transform operations, cut costs, and scale smarter with Dynamics 365.
Empowering a UK Mobility Solutions Provider with a Seamless Compatibility Portal Using Microsoft Power Platform
LocationUnited Kingdom IndustryAutomotive Accessibility SolutionsCustomer Overview A UK-based mobility solutions provider specialising in vehicle adaptations for individuals with mobility needs wanted to improve how customers check product compatibility, submit...
Transforming Service Operations for a Global Equipment Rental Provider with Dynamics 365 and Business Central
LocationUnited Kingdom and Global Operations IndustryEquipment Rental, Refrigeration and Field ServiceCustomer Overview The customer is a global specialist in the rental of commercial refrigeration, cold rooms, catering equipment and temporary kitchen infrastructure...
A Professional Services Organisation’s Move to Business Central SaaS with Mercurius IT
LocationUnited Kingdom IndustryProfessional Services Customer Overview A UK-based professional services organisation sought to modernise its ageing Microsoft Dynamics NAV system by moving to a cloud-based ERP platform. Its objectives were to improve system...
Why Work With Mercurius IT?
As a Microsoft Solutions Partner with more than 17 years of experience, Mercurius IT has extensive expertise in ERP, CRM, and integration projects.
Our consultants deliver secure, scalable solutions designed to reduce inefficiencies and improve business performance.
We provide end-to-end services, from assessment through to ongoing support, ensuring your systems remain connected and future ready.
Start Your Dynamics 365 Integration Journey Today
Speak to our Dynamics 365 integration experts today to discuss your requirements.
Whether you need ERP, CRM, finance, or ecommerce integrations, we can design a solution that connects your systems and strengthens your business performance.
Start Your Dynamics 365 Integration Journey
Frequently Asked Questions
Can Dynamics 365 be integrated with legacy systems?
Yes. Our team can connect Dynamics 365 with on-premises and older platforms using APIs and middleware.
How long does integration take?
How long does integration take?
Timelines vary by complexity, but every project includes a clear delivery plan.
Is data security ensured?
We follow Microsoft standards and best practices, using secure APIs and encryption at every stage.
Do all integrations require custom development?
No. We use standard connectors wherever possible. Custom development is only applied where specific needs require it.
When do businesses need Dynamics 365 integration services?
Integration services are required when Dynamics 365 must connect with external systems such as ERP, CRM, finance, payroll, eCommerce, or third-party applications.
What systems can be integrated with Dynamics 365?
Dynamics 365 can be integrated with Microsoft products, legacy ERPs, WMS, TMS, eCommerce platforms, BI tools, and custom applications.
How are integrations built for Dynamics 365?
Integrations are built using APIs, Power Platform, Azure Logic Apps, middleware, or custom connectors depending on complexity and performance needs.
Can integrations be real-time or batch-based?
Yes. Integrations can be designed as real-time, near real-time, or scheduled batch processes based on business requirements.
How is data security handled in integrations?
Security is ensured through role-based access, authentication, encryption, and compliance with Microsoft security standards.
Can existing integrations be optimised or fixed?
Yes. Mercurius IT can review, optimise, or re-architect existing integrations to improve reliability and performance.
How do integrations improve operational efficiency?
They eliminate manual data entry, reduce errors, and ensure consistent data across systems.
Does Mercurius IT provide ongoing integration support?
Yes. Ongoing monitoring, optimisation, and support services are available.