Construction & Utilities Industry
Mitigate risk and protect profit
The challenges you face
Hundreds of businesses across gas mains replacement, iron mains replacement and water pipe replacement are united against one key challenge on a daily basis. Where teams work remotely from the head office, it becomes increasingly difficult to mitigate project risk and protect profit margins.
Stakeholders are under pressure to quickly understand the status of all active jobs yet struggle to access timely updates from operational crews.
Planners need to rapidly create and edit plans as issues arise, but find it difficult to combine crew run rates, lead times and forecast accuracy from similar jobs to make the best scheduling decisions under pressure. This can result in project overrun and late fees from local authorities.
All too often, crew supervisors spend unnecessary time visiting on-plan jobs while neglecting those that should be prioritised. Without full visibility, some supervisors become overloaded while others in the same geographical area hold spare capacity.
Systems professionals struggle to find workarounds for disparate systems, often employing up to 10 applications to manage the project process, including Excel spreadsheets.
Your watchwords are:
- Project automation
- Visual scheduling
- Lead time
- Forecast accuracy
- ABC classification
- Rolling horizon planning
- New Roads and Streetworks Act compliance
In addition, you may need hours/labour accounting and time/expense functionality and so the list can go on.
Mercurius’ industry experience
By harnessing the power of Microsoft Dynamics in conjunction with Pulse Planning, JDT Utilities were able to completely transform their supply chain. They now enjoy reduced downtime and risk and full visibility of all project statuses in real-time.
We have developed a detailed understanding of the Construction & Utilities industry and an industry-tailored solution based on market-leading Microsoft technologies, providing the functionality you need to run a successful business in today’s competitive environment.
Microsoft Dynamics 365 Business Central
A market leading, growth enabling Microsoft Enterprise Resource Planning (ERP) solution for SMBs.
Get a free quote for your construction or utilities business
Recent Articles
Agentic ERP in Dynamics 365: What UK Enterprise Leaders Need to Act on Now
Quick Summary Agentic ERP allows UK organisations to automate business processes with AI agents, strengthen governance, improve operational efficiency, and prepare Microsoft Dynamics 365 for secure, enterprise-wide adoption. Key Takeaways Agentic ERP advances Dynamics...
Dynamics 365 Business Central vs Sage Intacct – Which Finance Platform for Growing UK Mid-Market Businesses?
Quick Summary Dynamics 365 Business Central and Sage Intacct serve different business needs, making platform fit, scalability, and long-term value more important than feature comparisons alone. Key Takeaways Business Central combines finance and operations within a...
How Dynamics 365 Business Central improves Inventory Visibility & Stock Control?
Quick Summary Dynamics 365 Business Central improves inventory visibility through real-time tracking, automated replenishment, AI-driven insights, and centralised inventory management, helping businesses reduce costs, optimise stock levels, and improve operational...
Customer Testimonials
Pulse Planning lets everyone see all the live projects alongside their statuses and feedback directly from the operational teams and managers, which helps my Directors and I to reduce downtime and risk.
I am going to use the operational activity plans from Pulse as a basis for my financial plans and forecasts. I plan to use Pulse to calculate income and direct costs in Microsoft Dynamics NAV as it gives one version of the truth across the entire business planning cycle.
Frequently Asked Questions
How does Dynamics 365 support construction companies?
It manages projects, finance, procurement, and assets.
Can Dynamics 365 handle large infrastructure projects?
Yes. It supports project accounting and budgeting.
How does Dynamics 365 support asset management?
It enables tracking, maintenance, and lifecycle management.
Is Dynamics 365 suitable for utilities organisations?
Yes. It supports regulated and asset-intensive operations.
Can Dynamics 365 manage subcontractors and suppliers?
Yes. It supports procurement and contract management.
Does Dynamics 365 support compliance and reporting?
Yes. It supports audits and regulatory reporting.
Can Dynamics 365 integrate with field service systems?
Yes. It integrates with Dynamics 365 Field Service and IoT.
How does Dynamics 365 improve cost control?
Real-time visibility helps track budgets and costs.
Is Dynamics 365 scalable for growing projects?
Yes. It scales across projects and regions.
How does Mercurius IT support construction and utilities clients?
Through end-to-end implementation and managed services.




