Webinar: Transform Your Customer Service with AI-Powered Co-pilot in Dynamics 365
Live online event – Tuesday June 18th, 11.00 to 11.40 AM BST
Customer service is a critical aspect of any organisation’s success. Join our webinar to discover how AI tools like Co-pilot in Dynamics 365 Customer Service can revolutionise customer service operations.
In this session, we’ll explore how integrating AI capabilities into Dynamics 365 Customer Service can:
- Reduce response times
- Improve the quality and consistency of interactions
- Empower staff members with relevant information and insights
- Enhance customer satisfaction and retention
Learn how the introduction of Co-pilot represents a significant advancement in using AI to transform customer service. Discover how to deliver faster, more efficient, and personalised support experiences that drive positive customer and business outcomes.
Take advantage of this opportunity to stay ahead of the curve in customer service innovation.
Access the webinar
Further reading
Take a look at our previous blog posts that you may be interested in.
Accelerate your Sales with Copilot for Dynamics 365 Sales
Microsoft is at the forefront of leveraging AI technology to transform business applications, and its latest offering, Copilot, represents a significant leap forward in this evolution. Now available for Microsoft Dynamics 365 Sales (and Salesforce CRM), Copilot is...
Copilot AI in Dynamics 365 Field Service for next-generation AI
Field Service organisations encounter numerous operational challenges, including limited visibility, communication barriers among teams, and delays in completing work orders promptly. Recognising these hurdles, Microsoft offers Dynamics 365 Field Service, a...
How to use Bank reconciliation with Copilot in Business Central
Embarking on a journey towards financial excellence requires businesses to embrace cutting-edge solutions that redefine traditional practices. Bank reconciliation stands as a linchpin in financial management, ensuring the accuracy of records by harmonizing internal...
