Dynamics 365 Partner for Aerospace & Defence

Your Aerospace & Defence Operations Shouldn’t Keep You
Up at Night

When a supplier slips, your whole programme feels it. Most A&D teams do not have a data problem, they have a visibility problem, and they find out too late. Mercurius IT connects your bids, finance, supply chain, compliance and maintenance on one Dynamics 365 platform, ERP and CRM together, so you see problems before they become crises.


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  21+ Years Microsoft Experience        4x Partner of the Year        ISO 27001        AS9100 & MOD-aware        ITAR-capable delivery        Cyber Essentials Plus

The UK’s Trusted Dynamics 365 Consultancy

Our commitment to innovation and client success has earned us
industry-leading recognition

2022

Partner of the Year

2023

Partner of the Year

2024

Pioneer in Technology

2025

Partner of the Year

The platform

What Is Microsoft Dynamics 365 for Aerospace & Defence?

Microsoft Dynamics 365 for aerospace and defence is one connected platform spanning the full programme lifecycle. Customer Engagement wins and manages the work, Finance and Supply Chain Management run delivery, Project Operations control engineer-to-order programmes, and Field Service sustains assets through maintenance, repair and overhaul.
It is not a single product. Mercurius IT configures the Dynamics 365 applications that fit your programmes, ERP (enterprise resource planning) and CRM (customer relationship management), then connects them so bid, finance, procurement, production, quality and maintenance read from the same live data. No blind spots between stages.
Microsoft Dynamics 365 for Aerospace & Defence

The reality

Where Aerospace & Defence Programmes
Are Losing Control

The Reality You're Operating In What it Costs Your Business
 Global, multi-tier supply chains  A Tier 3 delay you don't see until it has already slipped your delivery date
 Rising regulatory and audit pressure  Compliance teams spending days pulling records that should take minutes
 Limited visibility across operations  Disruptions you respond to late because the data lives in five disconnected systems
 Disconnected legacy systems  Finance, procurement, and supply chain working from different versions of the truth

Supplier visibility

Tier 2 and tier 3 delays reach you after the schedule has already moved.

Disconnected systems

Finance, procurement and supply chain reconcile against each other, not one record.

Re-plan speed

A scope or version change takes weeks to absorb instead of hours.
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Audit traceability

Pulling full part genealogy for an AS9100 or MOD audit takes days, not minutes.

Reactive maintenance

Assets are fixed after failure, so unplanned downtime writes your schedule.

Margin timing

Programme margin is confirmed at year-end, long after it could be corrected.
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Secure collaboration

Working across sites and partners depends on workarounds your security team dislikes.

Not sure how many of these apply to you? The 10-question programme readiness check shows where your exposure sits today.

Programme readiness check

How Exposed Are Your Programmes Right Now?

Ten quick questions. Mercurius IT shows where your programmes are most exposed today, and what changes when the right systems are connected. About 90 seconds.

Step 1 of 10Current ERP

    What you get

    The Dynamics 365 Applications Mercurius IT
    Configures for A&D

    Mercurius IT configures the Dynamics 365 applications that fit aerospace and defence:
    Customer Engagement for bids and customers, Finance for programme margin, Supply
    Chain Management for traceability, Project Operations for engineer-to-order, Field Service
    for MRO, and Human Resources for clearance and certification tracking.

    Customer Engagement (CRM)

    Respond to tenders faster with cost, capacity and past-performance data at hand. Manage customer and programme relationships and case management in one platform. Win more work because the bid team has the full picture.
    Customer-Engagement

    Project Operations

    Scope changed? Re-plan costs, resources and timelines in hours, with every programme separate but visible in one place.

    Customer-Engagement

    Finance

    Know your programme margins in real time across fixed-price and cost-plus contracts. Track costs, milestones and billing without waiting for month-end.
    Finance

    Field Service

    MRO scheduling, work orders and asset management built for on-time, compliant maintenance delivery.

    Field Service

    Supply Chain Management

    End-to-end traceability from supplier receipt through inventory, production, maintenance and service history, with no blind spots between stages.
    Supply chain management

    Human Resources

    Track skills, training, certification and security-clearance status and expiry, and integrate with your vetting and personnel security processes, so clearance and competency gaps surface before they stop work.
    Human Resources
    Want to see these applications running against your programme data? Book a walkthrough with a Mercurius IT A&D consultant.

    Dual-market compliance

    Compliance Built Into Your Dynamics 365
    A&D System

    Configured correctly, Dynamics 365 makes compliance an embedded operational discipline,
    not an after-the-fact report. Mercurius IT maps your regulatory requirements to system
    controls, working with your quality, legal and security teams, so audit readiness is built into
    daily operations rather than assembled under pressure.
    Dual-market compliance

    UK & NATO

    • AS9100 Rev D quality management
    • UK MOD contracting conditions (DEFCON)
    • JOSCAR supplier accreditation readiness
    • Cyber Essentials Plus alignment
    • UK export control (ECJU)
    • COMAH safety-critical reporting
    • NATO STANAG alignment
    • UK GDPR and data residency
    Dual-market compliance

    US & International

    • ITAR and EAR export control, with controlled-data segregation
    • CMMC Level 1 and Level 2 readiness
    • DFARS clause management
    • FAR and DFARS cost accounting (CAS)
    • Data residency controls

    The change

    What Changes When You Connect Your
    A&D Operations?

    Configured correctly, Dynamics 365 makes compliance an embedded operational discipline,
    not an after-the-fact report. Mercurius IT maps your regulatory requirements to system
    controls, working with your quality, legal and security teams, so audit readiness is built into
    daily operations rather than assembled under pressure.

    Decide with current data

    Unified, real-time data across finance, supply chain, and operations, not last month’s snapshot.

    Plan with AI

    Predictive insight that anticipates demand, risk, and disruption before it lands.

    Build compliance into the day job

    Traceability and audit readiness embedded in daily operations.

    Adapt when things change

    The visibility and control to re-plan quickly when a programme shifts.

    Coordinate the whole supply chain

    Suppliers, partners, and internal teams working from one platform.

    Execute programmes cleanly

    Production, procurement, and logistics aligned for on-time delivery.

    Free your people from routine

    Automation handles repetitive tasks so teams focus on high-value work.

    4 Things This Platform Does That
    Generic ERP Cannot

    Precision, compliance, and control are non-negotiable in aerospace and defence.
    These four capabilities are why Dynamics 365 FSCM fits where standard ERP does not.

    Track every component, every time

    Full traceability across suppliers, parts, and processes; pull the complete history of any serialised part on demand.
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    Collaborate across your ecosystem securely

    Work with partners and suppliers without compromising data integrity or security controls.

    Deliver complex programmes with precision

    Real-time visibility into timelines, costs, and resources keeps engineer-to-order programmes on track.

    Control assets from procurement to retirement

    End-to-end lifecycle visibility with predictive insight to maximise asset performance.

    Dynamics 365 for Aerospace & Defence - Delivered for Project-Driven Operations

    Mercurius IT brings together aerospace and defence industry knowledge and Microsoft capability to deliver Dynamics 365 for organisations running complex, project-centric programmes.

    Mercurius IT aligns Dynamics 365 Finance and Supply Chain Management to engineer-to-order (ETO) environments, so you manage complex programmes, control costs, and hold compliance.

    Aerospace & Defence Organisations Mercurius IT Supports
    Original Equipment Manufacturers (OEMs)
    Aircraft Manufacturers
    Defence Systems & Contractors
    Military Aviation Programmes
    Shipbuilding & Naval Systems
    Space & Satellite Systems
    Engineer-to-Order (ETO) Manufacturers
    Tier 1 & Tier 2 Suppliers

    Outcomes Measured Against Risk, Performance, and Value

    In aerospace and defence, every investment is measured against risk, performance, and long-term value.
    Here is what Dynamics 365 FSCM delivers.

    Up to 90%

    ROI within three years
    Through automation, optimisation, and reduced inefficiency.

    Fewer

    Operational disruptions
    Identify risks early and respond before downtime hits.

    Higher

    On-time delivery
    Stronger planning and execution to meet programme timelines.

    Lower

    Infrastructure cost
    A cloud-first model that cuts IT overhead and operational spend.

    What You Get When Mercurius IT Delivers Your Programme

    Tailored from Day One

    Deep aerospace and defence expertise, not a generalist learning on your project.

    30% Faster Delivery

    Proven frameworks that cut time-to-value.

    98% Client Retention

    Clients who stay because the relationship works beyond go-live.

    20+ Years

    Microsoft experience and UK compliance understanding.

    Move to a Platform Built for the Way You Actually Operate

    Complete control, real-time intelligence, and operational resilience, built for engineer-to-order
    aerospace and defence programmes.

    Trusted by Businesses Across the UK – Here’s Why

    “Grundfos have been working with Mercurius on the development of an integrated Claims Management solution.

    Based on Microsoft technologies it integrates with our CRM and ERP systems to substantially improve our claims management process. It also offers our customers a much-simplified approach to raising and completing a claim and enables them to both view and add claims online. Mercurius have shown themselves to be very responsive to our needs and we believe they represent great value for money.

    Jason Funnell
    Director of Operations, Grundfos

    “Not only did Mercurius beat our existing partner’s quote by a significant margin, they did it at a fixed price — removing our commercial risk. In the end, they guided us carefully through the process and also implemented some great improvements to our business.”

    Nicholas Newitt

    Director, Newitts & Co. Ltd.

    Dynamics 365 for Aerospace & Defence- Frequently Asked Questions

    Straight answers to the questions every buyer asks before they commit.

    What is Dynamics 365 for aerospace & defence?

    Dynamics 365 for Aerospace and Defence is a cloud-based platform that connects finance, supply chain, manufacturing, and operations in one system. It manages complex programmes, multi-tier supply chains, regulatory compliance, and asset lifecycles with real-time visibility and AI-driven insight. Mercurius IT implements it for UK aerospace and defence organisations.

    Can Dynamics 365 manage maintenance for defence equipment?

    Yes. Dynamics 365 supports predictive and preventive maintenance through AI and IoT. Defence organisations monitor asset health, reduce unplanned downtime, optimise maintenance schedules, and extend equipment life.

    Does Dynamics 365 integrate with defence-specific tools?

    Yes. Dynamics 365 offers secure API-based integration with engineering tools, logistics platforms, and legacy ERP systems, keeping data flowing across mission-critical functions.

    How does Dynamics 365 help with compliance?

    Dynamics 365 includes end-to-end traceability, audit trails, role-based access control, and regulatory reporting. Aerospace and defence organisations meet standards like AS9100 and MOD requirements while cutting audit effort.

    Can Dynamics 365 support secure remote access?

    Yes. Built on enterprise-grade cloud infrastructure, Dynamics 365 provides secure remote access through identity management, encryption, and role-based permissions.

    Is Dynamics 365 appropriate for small aerospace & defence businesses?

    Yes. Dynamics 365 is modular and scalable. Smaller organisations start with core capabilities and expand as they grow, without large upfront infrastructure costs.

    How quickly can defence teams adopt Dynamics 365?

    Organisations begin realising value within weeks through phased deployment. Mercurius IT onboards users, automates processes, and improves operational visibility in stages.

    How long does it take to implement Microsoft Dynamics 365 in the Aerospace & Defence industry?

    Dynamics 365 implementation in aerospace and defence typically takes three to nine months, depending on size, complexity, and customisation. Mercurius IT uses phased rollouts and industry accelerators to reduce time-to-value.

    Get a Tailored Transformation Plan for Your Aerospace or Defence Operation

    What Happens on the Call?

    45-mins discovery call to understand your current             system

    Free Implementation assessment with cost-benefit              analysis

    Custom roadmap with timeline and pricing

    No obligation – direct answers to your questions

    Privacy

      No sales pressure              Mercurius IT responds within 24 hours            500+ successful migrations