by Alex Skelton | Sep 20, 2022 | Microsoft Dynamics 365, Sales / CRM |
Microsoft Dynamics 365 Marketing Collaborative apps Close leads fast by automating handoffs with sales With Dynamics 365 Marketing, you can now create sales activities such as tasks and phone calls directly from journeys so that leads get individualized attention at...
by Bisola Orimalade | Aug 2, 2022 | Mercurius IT, Sales / CRM |
Before we answer this question, it is essential to define CRM, the acronym for Customer Relationship Management. CRM is used in organisations of varying sizes to manage interactions with customers and potential customers. In essence, it helps an organisation improve...
by Alex Skelton | Feb 21, 2022 | Microsoft Dynamics 365, Sales / CRM |
To enable businesses of all sizes to utilise the power of Dynamics 365 Sales, Microsoft have a selection of license types available. Whether your business is in the market for its first Customer Relationship Management (CRM) solution, or looking to upgrade from legacy...
by Alex Skelton | Nov 9, 2020 | Microsoft Dynamics 365, Sales / CRM |
After purchasing LinkedIn in 2016, Microsoft has been continually working to enable Dynamics 365 users to leverage the power of LinkedIn. As social selling becomes more and more prominent, the integration with LinkedIn helps your sales team by providing them with the...
by Alex Skelton | Mar 11, 2020 | Microsoft Dynamics 365, Sales / CRM |
CRM Applications are utilised across the globe by businesses in virtually any industry, with more than half of sales professionals (64%) using CRM applications in their role (LinkedIn State of Sales 2018). Customer Relationship Management (CRM) solutions are designed...
