4x Award-Winning UK Dynamics 365 Partner

Modernise your business
with a trusted UK Dynamics 365
Business Central Partner for SMEs

Mercurius IT is a 4× Microsoft Partner of the Year and a Dynamics 365
Business Central partner in the UK – helping SMEs replace disconnected
legacy systems with one Copilot-enabled cloud ERP. Delivered fixed price,
with named UK consultants, and 500+ implementations of proven experience.

265%

Average productivity uplift
after go-live

6 months

Average time to go-live for
UK SMEs

Upto 12.5%

Operating cost reduction
post-migration

Source: Forrester Total Economic Impact™ of Microsoft Dynamics 365 Business Central, plus Mercurius IT UK SME implementation benchmarks.

  21+ Years in Dynamics ERP               98% Client Retention             500+ Migrations Completed

Award-Winning UK Business Central Partner

Our commitment to innovation and client success has earned us
industry-leading recognition

2022

Partner of the Year

2023

Partner of the Year

2024

Pioneer in Technology

2025

Partner of the Year

Microsoft Dynamics 365 Business Central connects finance, operations, sales, service and projects into a single cloud ERP for UK SMEs with Microsoft Copilot, real-time reporting and native Microsoft 365 integration built in.

Business Central is modular and cloud-native, which is why Mercurius IT can tailor it to manufacturing, distribution, professional services and multi-entity groups without custom-code lock-in.

  • 01. All-in-one ERP for finance, supply chain, sales and service
  • 02. AI-powered with out-of-the-box Microsoft Copilot
  • 03. Scalable Microsoft Azure cloud platform — 50+ languages, 170+ localisations
  • 04. Native integration with Microsoft 365, Power BI and Power Platform
Finance
GL, AP/AR, VAT, multi-currency
Operations
Purchasing, inventory, MRP
Sales & CRM
Quotes, orders, pipeline
Projects
Time, WIP, billing
Service
Contracts, dispatch
Reporting
Power BI, 400+ reports

Legacy systems are the silent
tax
on your growth

The problems UK SMEs bring to Mercurius IT are consistent. Business Central
deployed properly solves each one out of the box.

01.

Legacy Dynamics NAV or GP

End of mainstream support, rising maintenance costs and no path to Copilot or modern reporting.

02.

Disconnected systems

Finance, sales and stock live in separate tools – no single source of truth for the leadership team.

03.

Manual, repetitive admin

Bank reconciliation, invoice entry and reporting consume hours that could be spent on growth.

04.

Slow financial close

Month-end drags into week two. Consolidation across entities is a spreadsheet exercise.

05.

Poor forecasting

Fragmented data and manual entries make demand planning and cash-flow forecasts unreliable.

06.

Multi-site duplication

Stock, customers and pricing are re-keyed across locations with all the errors that brings.

07.

UK compliance headaches

Making Tax Digital, VAT and audit trails need constant workarounds in older ERPs.

08.

No AI, no automation

Your ERP can’t summarise, suggest, draft or reconcile. Every insight is a manual query.

Built For Multi-Entity Businesses

One platform. Every entity. Full visibility.

Mercurius IT deploys Microsoft Dynamics 365 Business Central – a cloud ERP on Microsoft Azure with Copilot AI across every module. Business Central gives CFOs and operations leads a single, accurate data set to make decisions from, accessible via web, desktop, or mobile. Mercurius IT configures one platform that provides visibility and control across every entity, as sites, entities, or geographies are added.

The result: less time reconciling spreadsheets, more time on the decisions that move the business forward.

Where multi-entity ERPs usually break and how Business Central handles it.

Consolidated financials

Group consolidation across entities without spreadsheet gymnastics.

Multi-currency & multi-VAT

Native multi-currency and per-entity VAT handling for UK and overseas.

Shared master data

One set of customers, items and vendors shared across every entity.

Role-based access

Permissions scoped per entity, per role finance sees the group, a site sees its own.

FINANCE

Bank feeds, cashflow, budgets, fixed assets, and Copilot-assisted month-end close.

MANUFACTURING

BOMs, production orders, MRP and shop-floor scheduling.

Sales & Service

Quotes, orders, contracts, dispatch and service order tracking.

PROJECTS

Job costing, time, WIP and flexible project billing.

Inventory & Warehousing

Stock levels, picks, put-aways, counts and multi-warehouse.

REPORTING

400+ reports, Power BI dashboards and Copilot analysis.

WESCOM logo

Mercurius IT rolled Business Central out across three of our entities in under six months. Group consolidation went from a fortnight of spreadsheet work to a same-day report. ”

___________________________

Brian Stringer
Wescom Chairman

Business Central with Copilot: the
productive ERP, out of the box

Copilot is not an add-on. It is embedded across every Business Central module
and included in Microsoft’s licensing at no additional cost.

Microsoft Copilot
Finance
Reporting
Operations
Inventory
Sales
Wholesale
Ecommerce
Mnfg.
Constr.
Pharma
AI Core

AI-Powered ERP Automation

Copilot drafts sales lines, matches bank transactions, and reconciles intercompany postings without user prompts.

Copilot-Driven User Experience

Ask questions, generate reports and initiate tasks in natural language - less navigation, less training.

Financial Management

AI supports cash flow analysis, invoice processing and anomaly detection with 99.5%+ matching accuracy on bank reconciliation.

Supply Chain Decisions

Sales and inventory forecasting, late-shipment prediction, and vendor performance scoring, all Copilot-assisted.

Built-In Governance & Compliance

Role-based access, full audit trail, and Microsoft Purview integration for data governance and eDiscovery.

What Business Central actually
does for each team

Depth per function, not just a feature list. Every capability below is native
to Business Central no third-party licence required unless noted.

Financial Management

Financial control with real-time visibility and audit-ready compliance.

Key features:

  • Unified general ledger, payables, receivables, and banking
  • Cash flow forecasting and structured budgeting
  • Fixed assets, cost accounting, and depreciation management
  • Multi-currency, VAT handling, and audit-ready financial controls

Supply Chain Management

Real-time tools to optimise purchasing, inventory and warehousing.

Key features:

  • AI-supported demand forecasting and purchase planning
  • Real-time inventory visibility and availability tracking
  • Efficient warehouse operations like picks, put-aways, movements
  • Strong vendor management and supplier coordination

Sales & CRM

Streamlined sales processes and unified customer management.

Key features:

  • Centralised leads, contacts, and opportunity tracking
  • Fast quote-to-order processing with guided workflows
  • Accurate pricing, discounts, and returns management
  • Seamless Shopify integration for B2B and B2C sales

Project Management

End-to-end visibility across projects, costs, and billing

Key features:

  • Structured project plans, tasks, and job costing
  • Accurate time and expense tracking
  • Budget vs. actual monitoring for tighter cost control
  • Flexible billing models

Service Management

Efficient service delivery and contract control.

Key features:

  • Centralised service order creation and tracking
  • Structured service contracts and warranty management
  • Intelligent resource dispatch based on skills and availability
  • Accurate invoicing linked to service activity

Human Resources

Simplified employee and workforce administration.

Key features:

  • Centralised employee and organisational records
  • Leave and absence tracking through structured workflows
  • Integrated expense and pay-related data handling

Reporting and Analytics

Built-in analytics and AI-assisted insights for faster decisions.

Key features:

  • 400+ standard operational and financial reports
  • 100+ Power BI dashboards for visual performance tracking
  • Predefined KPIs to monitor business health
  • Copilot-assisted analysis for faster insight generation

AI & Copilot

Embedded AI that supports everyday business decisions.

Key features:

  • Natural-language interaction with business data
  • AI-assisted data entry, summarisation, and automation
  • Sales Order Copilot to streamline order processing
  • Responsible AI aligned with Microsoft security and access controls

Security and Compliance

Enterprise-grade protection and regulatory readiness.

Key features:

  • Role-based access control across the organisation
  • Data encryption and Microsoft Cloud security standards
  • Country-specific localisation and tax compliance
  • Built-in support for formats like SAF-T and Peppol

Explore how these capabilities align with business priorities

Get a Business Central Setup Matched to Your Operations with the help of Experts in the Field

Get your Dynamics 365 Business Central
UK Pricing and Licensing Estimate

In under 5 Minutes!

Usually, getting a personalised ERP estimate for your business involves a lengthy phone call with a salesperson. Not with Mercurius!

Invest just a few minutes of your time to answer a short, business-focused questionnaire. We’ll then send you a a scoped estimate built around your operations, containing:

  • Ballpark High & Low Implementation Costs
  • Breakdown of Required Modules
  • License Volumes & Discounted Cost Estimates

Get your personalised quote for Microsoft Dynamics 365 Business Central today.

Seer Report sample

Trusted by Businesses Across the UK – Here’s Why

Tailored

For You from
Day 1

4x

Award-Winning Microsoft Partner

98%

Clients still with us year on year

21+

Years Industry Expertise

500+

UK Businesses implementations

Our Dynamics 365 Business Central Services

Six practices, one delivery methodology. Fixed-price, named UK consultants, and upgrade-safe from day one.

01

Business Central Implementation

End-to-end implementation using the Sure Step methodology – fixed price, named UK consultants, 4-month average timeline.

Learn About Implementation ->

04

Business Central Pricing & Licensing

A personalised Business Central pricing estimate for the UK in under 5 minutes – licensing plus implementation costs.

Get a Pricing Estimate ->

02

NAV to Business Central Upgrade

Fixed-price Dynamics NAV to Business Central upgrade with a zero-data-loss guarantee. Move from legacy NAV, GP or AX without disruption.

See NAV Upgrade Programme ->

05

How to Choose a
Partner

Eight questions every UK SME should ask before signing with a Dynamics 365 Business Central partner.

Read the Partner Selection Guide ->

03

Business Central for Manufacturing

Purpose-configured Business Central for UK manufacturers – production planning, BOM management, shop floor control and MRP.

See Manufacturing Configuration ->

06

Integration & Customisation

Business Central connected with Microsoft 365, Power Platform, Shopify, Salesforce and third-party ISVs – upgrade-safe and scalable.

Learn About Integrations ->

Move Beyond Dynamics GP or NAV

Legacy Dynamics platforms are out of mainstream Microsoft support. Business Central is the modern, cloud-native path – same data model, more capability, and Copilot built in. Mercurius IT has migrated hundreds of NAV and GP customers with a fixed-price, zero-data-loss guarantee.

Configured for your industry, not a generic install

We understand that each sector runs different compliance, inventory, and revenue models.
Our consultants bring vertical expertise built across 500+ implementations to every engagement.

The Business Central Ecosystem
Mercurius IT Delivers

A working Business Central deployment isn’t just software. It’s the ecosystem of ISVs, tools and integrations around it. Mercurius IT is a trusted partner across the leading Business Central add-on providers.

Microsoft

The foundation. Business Central runs on Microsoft Azure and integrates natively with Microsoft 365, Power Platform, and Copilot.

Tasklet Factory

Mobile warehouse management for Business Central – barcode scanning, put-away, picking, and stock counts on handheld devices.

Boltrics (3PL Dynamics)

The leading WMS for third-party logistics on Business Central. Mercurius IT is a certified Boltrics partner in the UK.

Insight Works

Manufacturing add-ons for Business Central – advanced barcoding, warehouse and production tools.

Continia

Automated document capture, expense management, and payments reducing manual finance work inside Business Central.

COSMO CONSULT

Industry-specific Business Central verticals for manufacturing and process industries.
ALREADY LIVE ON BUSINESS CENTRAL?

Looking to Switch Your Business Central Partner?

If your current partner has slowed down, disappeared into ticket queues, or stopped proactively advising you – you’re not stuck. Mercurius IT runs a structured handover programme with zero downtime and a fixed-fee stabilisation sprint.
  • Free tenant health check
  • Named UK consultant from day one
  • Documented handover from current partner
  • SLA-backed support from week two

    Real Numbers. Zero Fluff.

    No sales pitch, just balance sheet impact. See how UK industry leaders
    strip out operational costs and secure tangible, double-digit growth.

    Microsoft Copilot Productivity Dashboard

    CASE STUDY

    How Human Appeal transformed humanitarian aid delivery

    “Mercurius IT helped us implement Dynamics 365 Finance & Business Central. We now have full visibility across our global operations and have reduced reporting time from days to minutes.”

    Ihsan Aljafri

    Head of Systems and Development, Human Appeal

    25%

    Revenue Growth

    15%

    Time Saved

    20%

    Target ROI

    What Our Clients Say

    “Mercurius came in, had a good understanding of not just what we wanted today but what our strategy was for the group going forward, and came up with several proposals looking at what was the best fit in terms of a system that could grow with the business as the business grew.”

    Brian Stringer
    Chairman, Wescom Group

    “Not only did Mercurius beat our existing partner’s quote by a significant margin, they did it at a fixed price, removing our commercial risk. In the end, they guided us carefully through the process and also implemented some great improvements to our business.”

    Nicholas Newitt

    Director, Newitts & Co. Ltd.
    Wondering about the commercial side? Here is how licensing works.

    You’ve Scrolled This Far. That
    Means Something.

    Either you’re curious, or you’re dealing with a real problem. Let’s find out which,
    and if we can actually help.

    What Happens on the Call?

    • 30-minute discovery call to understand your current system
    • Free migration assessment with cost-benefit analysis
    • Custom roadmap with timeline and pricing
    • No obligation – direct answers to your questions

    Book Your Free Business Central Consultation

    Privacy

      No sales pressure              Response within 2 hours            500+ successful migrations

    Got Business Central Questions?
    Our Experts have got you covered!

    Is Mercurius IT the right Business Central partner for UK SMEs?

    Yes. Mercurius IT specialises in Microsoft Dynamics 365 Business Central for UK SMEs, with 500+ implementations across manufacturing, distribution, 3PL, and professional services since 2005. As a 4× Microsoft Partner of the Year, Mercurius IT combines enterprise-grade Microsoft expertise with the responsive, fixed-price delivery that growing SMEs actually need.

    Why should we choose Mercurius IT as our Business Central partner?

    Mercurius IT is a 4× Companial Microsoft Partner of the Year (2022, 2023, 2025) and Pioneer in Technology Transformation 2024. Mercurius IT has delivered 500+ Business Central implementations across UK SMEs since 2005 with 92% client retention, ISO 27001 certification, and a fixed-price methodology. Mercurius IT is based in Milton Keynes with named UK consultants on every project.

    How long does a typical Business Central implementation take?

    For a UK SME, Mercurius IT’s average implementation is around four months from kick-off to go-live. Multi-entity and manufacturing configurations can extend to six months. Every project ships with a fixed price and a fixed date at contract signature.

    How much business downtime will we experience during go-live?

    Cutovers involve zero operational downtime. The technical team schedules final system migrations during weekends, allowing staff to resume normal work immediately the next morning.

    Do you offer a fixed-price NAV to Business Central upgrade?

    Yes. Mercurius IT runs a fixed-price Dynamics NAV to Business Central upgrade programme with a zero data loss guarantee. Existing customisations are reviewed and re-implemented as upgrade-safe extensions.

    Can our existing NAV or legacy ERP customisations be reused?

    Developers rebuild essential legacy customisations as upgrade-safe Business Central extensions. Standard platform functionality directly replaces outdated system workarounds without transferring existing technical debt.

    Will Business Central integrate with our existing third-party software and ISVs?

    Business Central integrates directly with third-party software and ISVs using standard REST APIs and the Power Platform to connect specialised industry tools.

    Can we control update timing to prevent disruptions to our operations?

    Yes. Business Central’s minor updates can be scheduled within a defined window, and Mercurius IT tests every major release against your extensions in a sandbox tenant before promoting to production.

    Is Copilot included in Business Central licensing?

    Yes. Copilot capabilities inside Business Central are included in Microsoft’s standard Essentials and Premium licences at no additional per-user cost.

    Can Business Central handle multi-company and global operations?

    The platform natively supports multiple companies, locations, and legal entities. It handles multi-currency transactions, intercompany accounting, and local regulatory requirements within one unified environment.

    Does Business Central have the capabilities to handle complex manufacturing?

    The system includes advanced, built-in capabilities for production orders, bills of materials, capacity planning, and routing to manage complex enterprise manufacturing processes.

    How is the migration priced? Do you bill by the hour?

    Implementations use a fixed-price model based on an initial system assessment. The service provider absorbs the commercial risk and the cost of project overruns.

    Do you provide ongoing support after go-live?

    Yes. Every Mercurius IT client has access to an SLA-backed support desk staffed by named UK consultants — the same team that delivered your project.