Webinar: Transform Your Customer Service with AI-Powered Co-pilot in Dynamics 365
Live online event – Tuesday June 18th, 11.00 to 11.40 AM BST
Customer service is a critical aspect of any organisation’s success. Join our webinar to discover how AI tools like Co-pilot in Dynamics 365 Customer Service can revolutionise customer service operations.
In this session, we’ll explore how integrating AI capabilities into Dynamics 365 Customer Service can:
- Reduce response times
- Improve the quality and consistency of interactions
- Empower staff members with relevant information and insights
- Enhance customer satisfaction and retention
Learn how the introduction of Co-pilot represents a significant advancement in using AI to transform customer service. Discover how to deliver faster, more efficient, and personalised support experiences that drive positive customer and business outcomes.
Take advantage of this opportunity to stay ahead of the curve in customer service innovation.
Access the webinar
Further reading
Take a look at our previous blog posts that you may be interested in.
Microsoft Copilot for Dynamics 365 Customer Insights and Marketing
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Microsoft Copilot is bringing AI capabilities to their entire business application platform, providing interactive, AI-powered assistance across business functions. According to a recent survey on business trends conducted by Microsoft, nearly 9 out of 10 workers hope...
Transforming Dynamics 365 Business Central with Generative AI
Artificial Intelligence (AI) stands as an ever-present force, continually dominating discussions across all sectors of business and permeating deeper into our daily lives. While scepticism lingers for some, the undeniable truth is that AI is fast becoming an...
