Webinar: Transform Your Customer Service with AI-Powered Co-pilot in Dynamics 365
Live online event – Tuesday June 18th, 11.00 to 11.40 AM BST
Customer service is a critical aspect of any organisation’s success. Join our webinar to discover how AI tools like Co-pilot in Dynamics 365 Customer Service can revolutionise customer service operations.
In this session, we’ll explore how integrating AI capabilities into Dynamics 365 Customer Service can:
- Reduce response times
- Improve the quality and consistency of interactions
- Empower staff members with relevant information and insights
- Enhance customer satisfaction and retention
Learn how the introduction of Co-pilot represents a significant advancement in using AI to transform customer service. Discover how to deliver faster, more efficient, and personalised support experiences that drive positive customer and business outcomes.
Take advantage of this opportunity to stay ahead of the curve in customer service innovation.
Access the webinar
Further reading
Take a look at our previous blog posts that you may be interested in.
Microsoft Fabric IQ Enables AI Agents to Understand Business Operations
Key Takeaways What Fabric IQ is and why it matters for operational AI. How Fabric IQ gives agents shared business meaning and context. Core features including ontology, semantic models, graph reasoning, and orchestration. Integration patterns with Microsoft...
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Key Takeaways What Foundry IQ and Fabric IQ are, and why they matter together. How semantics and engineered guardrails turn AI into predictable outcomes. Core capabilities across ontology, graph reasoning, pipelines, policies, and observability. Practical, non...
7 Mind-Blowing Copilot Features in Dynamics 365 CI You Can’t Ignore
Understanding your customers and delivering tailored experiences is more important than ever. Microsoft Dynamics 365 Customer Insights is here to help you do just that. This powerful platform unifies your customer data and provides actionable insights, transforming...
