MD’s Desk
Industry Trends and Insights
Dynamics 365 Business Central 2026 Wave 2 is on its way
Microsoft’s upcoming Business Central Wave 2 release continues to expand AI capabilities, automation and productivity features across finance and operations. The focus is on helping organisations work smarter, reduce manual effort and gain greater visibility across the business.
AI moves from experimentation to business value
Businesses are increasingly looking beyond AI pilots and focusing on practical use cases that deliver measurable outcomes. From improving productivity and automating repetitive processes to enhancing customer experiences and decision-making, AI is becoming a key enabler of business growth.
Stay tuned for our Wave 2 webinar series
Our Dynamics 365 experts are preparing a new webinar series covering the most important updates coming in Business Central 2026 Wave 2. We’ll explore what’s changing, what it means for your business and how to prepare your roadmap.
Mercurius IT Updates
Business Central 2026 Wave 2 Webinar Coming Soon
Join our upcoming webinar for a practical overview of the latest capabilities arriving in Dynamics 365 Business Central 2026 Release Wave 2. Our experts will explain what is changing across AI, finance and operations, what the updates mean for your organisation, and how to prepare your Business Central roadmap.
Get Your Quick Estimate
Plan your Dynamics 365 investment with greater clarity
Considering a new ERP or CRM project? Our Dynamics 365 Cost Estimator provides a quick, indicative estimate based on your business requirements, helping you understand potential licensing and implementation costs before entering detailed discussions.
Partner Spotlight: Quadient
Helping businesses automate and streamline customer communications
Quadient helps organisations improve customer communications, automate document processes and enhance digital experiences across the customer lifecycle. Its solutions enable businesses to simplify document generation, streamline communication workflows and deliver a more consistent customer experience across multiple channels.
When combined with Microsoft Dynamics 365, Quadient can help organisations reduce manual effort, improve operational efficiency and create more connected customer interactions.
IP Solution Corner: Commitment Accounting
Gain greater control over budgets and financial commitments
Commitment Accounting for Microsoft Dynamics 365 Business Central helps organisations improve budget control by providing greater visibility into committed spend before invoices are received. By tracking purchase commitments against budgets in real time, finance teams can make more informed decisions, reduce the risk of overspending and strengthen financial governance.
Designed for organisations that require tighter control over procurement and budget management, the solution enables proactive financial planning and improved visibility across committed and available funds.
Customer Success Story
Creating a faster compatibility and enquiry journey with Microsoft Power Platform
A UK mobility solutions provider partnered with Mercurius IT to replace manual compatibility checks and fragmented enquiries with a secure, responsive self-service portal. Built using Microsoft Power Pages, Power Automate
and Dynamics 365 CRM, the solution
automated vehicle and postcode lookups,
captured leads directly in CRM and gave
customers immediate compatibility feedback.
The result was faster enquiry handling,
fewer data-entry errors and a more consistent
customer experience across devices.
Featured Blog
Avoid common Copilot and AI agent deployment mistakes
Successful AI adoption depends on more than enabling new technology. Poor planning, unclear use cases, weak data governance and limited user adoption can prevent Copilot and AI agents from delivering measurable value.
Our featured blog explores nine common deployment mistakes and explains how a structured approach to pilots, governance, change management and ROI measurement can improve outcomes.
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