MD’s Desk
Latest Industry News / Insights
Dynamics 365 Business Central 2026 Wave 1: Practical AI with Copilot
The 2026 Wave 1 release for Dynamics 365 Business Central brings enhanced Copilot capabilities designed to improve daily operational efficiency. New AI-driven features focus on generating insights from financial data, simplifying reporting, supporting decision making and reducing manual effort, helping finance and operations teams work faster and with greater confidence.
Smarter warehouse operations for WMS and 3PL environments
For organisations running high volume logistics operations, Copilot-enabled workload insights across Dynamics 365 Supply Chain solutions continue to improve task prioritisation, shift planning and overall warehouse efficiency, especially in complex WMS and 3PL scenarios.
Azure strengthens the foundation for scalable AI adoption
Microsoft Azure continues to enhance enterprise AI capabilities, enabling organisations to securely scale Copilot and AI workloads and move from experimentation to production-ready solutions with confidence.
Upcoming Webinar
Dynamics 365 Business Central 2026 Wave 1 Webinar
Join our upcoming webinar where our experts will walk you through the key features and enhancements coming with the Dynamics 365 Business Central 2026 Wave 1 release. The session will cover Copilot capabilities, practical AI use cases, and what these updates mean for your finance and operations teams.
This is an opportunity to understand what’s changing, what to prioritise, and how to prepare your Business Central roadmap with confidence.
📅 Date: 9th April 2026
Time: 11:00 am (BST)
Mercurius IT Updates
Sharing insight, enabling future ready decisions
On 19th March, 2026 we hosted our Customer Innovation Day, bringing together business leaders and technology experts to explore how organisations are using Dynamics 365 Business Central, Copilot and AI to plan. The discussions focused on practical adoption, real challenges and long-term digital roadmaps, reinforcing our commitment to insight led, customer first transformation.
Customer Success Story
Improving order management and visibility with Business Central
Trendco, a leading UK distributor, partnered with Mercurius IT to modernise its order processing and inventory management using Dynamics 365 Business Central. By integrating Business Central with its eCommerce platform and automating backorder processing, Trendco reduced manual effort, improved data accuracy and gained realtime visibility across orders and stock. The result was faster fulfilment, fewer errors and a more scalable operational foundation to support growing customer demand.
IP Solution Corner: ProCon
Unified project and contract control for Dynamics 365 Business Central
ProCon is Mercurius IT’s proprietary IP solution designed to bring greater clarity and control to project and contract management within Dynamics 365 Business Central. Built to address real operational challenges, ProCon helps organisations manage costs, timelines and revenue more effectively, all within a single, unified view.
By extending native Business Central functionality, ProCon enables better project visibility, stronger financial control and more informed decision making, supporting teams as they scale operations and manage complexity with confidence.
Thinking Of Changing Your Dynamics 365 Partner?
Outgrowing your current Dynamics 365 partner is more common than you might think. Whether support is falling short, expertise feels limited, or your roadmap has evolved, switching partners does not have to be disruptive.
At Mercurius IT, we help organisations transition to a new Dynamics 365 partner with minimal risk and maximum clarity. Our structured onboarding approach focuses on understanding your existing environment, stabilising operations quickly and aligning your system with long‑term business goals. From support continuity to optimisation and future planning, we ensure your Dynamics 365 investment delivers real value.
Get Your Quick Estimate
Thinking about moving to Microsoft Dynamics 365 but unsure what it will cost? Our Quick Estimate tool gives you a personalised, no-obligation estimate in just a few minutes.
Dynamics 365 Contact Centre
- Dynamics 365 Contact Centre Limited Time Offer: Microsoft is offering 40% off list price on eligible Dynamics 365 Contact Center SKUs. The offer is valid through 30 June 2026 for CSP and Enterprise channels, and it cannot be combined with other discounts.
- What is included: Eligible SKUs include Contact Centre (Digital + Voice), Contact Center Voice, and Dynamics 365 Customer Service Premium. Teams Phone licensing is not required, and there is no minimum seat count.
- Why this matters: You can extend CCaaS capabilities to Teams Phone customers at a competitive price and accelerate project approvals with simplified terms. This is a practical way to strengthen your competitive position during contact centre modernisation.
Featured Blog
Dynamics 365 Business Central 2026 Wave 1: What’s new and why it matters
The 2026 Wave 1 release for Dynamics 365 Business Central introduces meaningful enhancements across Copilot, AI driven insights and core finance and operations capabilities. In our latest blog, we break down the key features, what’s changing, and how customers can start preparing to take advantage of these updates.
Whether you are exploring AI powered productivity, improved reporting or smarter operational workflows, this guide highlights what Business Central customers should prioritise in the months ahead.
Stay In Loop
Want to keep your finger on the pulse of the latest innovations and insights from Mercurius IT?
Connect with us on LinkedIn for news, success stories, and expert tips straight to your feed. Let’s shape the future of business together!
