10 Reasons to Consider Managed Services for Microsoft Dynamics

by | Feb 21, 2024 | Managed Services

Businesses are facing a constant pressure to seek ways to enhance operational efficiency, reduce costs, and improve productivity. With the increasing reliance on technology, especially for managing critical business processes, the importance of robust IT infrastructure and support services cannot be overstated.  

This is where managed services come into play, offering a comprehensive solution to address the evolving needs of businesses, particularly those leveraging Microsoft Dynamics 365.

What are Managed Services for Microsoft Dynamics? 

Mercurius IT offers a wide range of managed services designed to enable efficient systems with lower operational expenses.

These services aim to build a solid technical foundation that is reliable, scalable, and completely secure. As well as better business continuity, your technology will always be up-to-date and secure, with our solutions helping to prevent data loss. 

Components of Managed Services

Some of the managed services we provide include: 

End User Computing

Elevate customer satisfaction and streamline IT asset inventory management.

This encompasses OS patch management, end-client application support, network connectivity troubleshooting, MS Office installation and configuration, desktop/laptop performance optimisation, and antivirus and security management.

Data Centre Management

Ensure optimal uptime management and the design and implementation of IT infrastructure, covering servers, storage, networks, virtualisation, and security.

Additionally, we provide 24×7 proactive monitoring, database management, backup and restoration, and Windows server and storage management.

Microsoft Application Support

Enable the seamless performance of primary business applications, such as Dynamics 365 Business Central, Dynamics 365 CRM, Power Platform, and Azure Cloud. This includes installation, configuration, customisation, integration, migration, upgrade, and troubleshooting of these applications.

Remote Managed Services

Access the expertise and resources of Mercurius IT remotely, without the need for onsite visits. This service includes remote monitoring, administration, support, backup and recovery. 

See our entire managed service offerings here. 

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Reasons to Consider Managed Services for Microsoft Dynamics

Are you considering the switch to managed services for your Microsoft Dynamics environment? At Mercurius IT, we understand the importance of efficient management and support to drive your business forward.  

Our managed services offer a proactive approach to maintaining and optimising your Dynamics environment, ensuring seamless operations, and maximising your ROI.  

Here are 10 compelling reasons why you should choose Mercurius IT’s managed services for Dynamics 365: 

1. Expertise and Specialisation

Our dedicated teams bring a wealth of expertise and specialisation in Microsoft Dynamics. With an in-depth knowledge of the platform, we stay abreast of the latest updates, best practices, and industry trends to ensure your business stays ahead.

2. Proactive Monitoring and Maintenance

With Mercurius IT, your Dynamics environment undergoes constant monitoring and proactive maintenance. We identify and address issues before they escalate, minimising downtime and ensuring optimal performance for your business.

3. 24/7 Support and Rapid Response

Our round-the-clock support ensures assistance is available whenever you need it. Whether it’s troubleshooting an issue or implementing an urgent fix, our rapid response times keep your business running smoothly.

4. Cost-Efficiency

Opting for Mercurius IT’s managed services can result in significant cost savings compared to maintaining an in-house IT team. With a fixed monthly fee, you gain access to comprehensive services without the need for costly infrastructure investments.

5. Scalability and Flexibility

We offer scalability and flexibility to adapt to your changing requirements.

Whether you need to add new users, integrate additional modules, add new customisations, or scale your infrastructure, Mercurius IT can accommodate your evolving needs.

6. Enhanced Security and Compliance

Security is our top priority. We implement robust security measures and ensure compliance with industry standards, safeguarding your Dynamics environment against cyber threats and potential breaches.

7. Access to Advanced Technologies

By partnering with Mercurius IT, you gain access to advanced technologies and tools that drive efficiency and innovation.

From AI-driven analytics to automation solutions, we leverage cutting-edge innovations to enhance your Dynamics platform.

8. Focus on Core Business Objectives

Outsourcing the management of your Dynamics environment allows your internal teams to focus on core business objectives.

By offloading routine maintenance and support responsibilities to Mercurius IT, you can redirect resources towards strategic initiatives that drive growth.

9. Continuous Improvement and Optimisation

We are committed to continuous improvement and optimisation of your Dynamics environment. Through regular performance assessments and analysis, we identify opportunities for enhancement to ensure peak efficiency.

10. Peace of Mind

Partnering with Mercurius IT offers peace of mind knowing that your Microsoft Dynamics environment is in capable hands. With dedicated experts managing and safeguarding your platform, you can focus on running your business with confidence.

In conclusion, choosing Mercurius IT’s managed services for Microsoft Dynamics unlocks a multitude of benefits, from expert support and proactive maintenance to cost efficiency and enhanced security. Trust us to drive your business forward and stay ahead of the competition in today’s dynamic marketplace. 

Why Choose Mercurius IT as Your Partner for Managed Service

By selecting Mercurius IT as your managed service provider, you unlock access to our value-based consulting, application development, and MaxCare support services. Enjoy the flexibility of choosing between a fully managed or collaborative platform, tailored to your specific needs and preferences. 

If you’re eager to explore how we can assist you further through our managed services and solutions, or if you require a deeper understanding of our offerings, feel free to leave your details in the contact form below. 

Have a question? Book a free consultation today

We understand there are many options to choose from and you want to make sure the tool you adopt is the right one for you.

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