A Case Study on Transforming IT Infrastructure for Den Hartogh

Den Hartogh Logistics, a family-owned company with a rich history dating back to 1920, has been a trusted partner to the chemical, gas, polymer, and food industries for over a century.

With a global footprint spanning 27 countries, 50 locations, and a workforce of more than 2,000, they are a leader in the logistics space, operating with a modern fleet to meet the diverse needs of their clients.

Known for its commitment to excellence, Den Hartogh continuously seeks innovative solutions to maintain its edge in a competitive market.

When Den Hartogh began experiencing performance challenges due to its ageing IT infrastructure, it recognised the need to modernise its systems to sustain its operational efficiency and maintain the level of service its clients had expected.

The outdated infrastructure was a growing concern, and finding the right partner to guide this transformation was crucial. Enter Mercurius IT.

Working closely with Den Hartogh, we embarked on a comprehensive evaluation of their existing IT systems.

From the outset, the focus was on identifying solutions that would address immediate challenges and set the foundation for long-term success.

“The team at Mercurius IT demonstrated exceptional expertise and an understanding of our unique needs. They didn’t just offer solutions; they became an extension of our own team,” shared a senior representative at Den Hartogh”

Together, we implemented a series of targeted upgrades. These included operating system enhancements, virtual environment upgrades and migrations, and critical database updates.

The transition to a cloud-based emailing system through Office 365 streamlined communication, while an optimised Active Directory and the implementation of Azure AD services brought new levels of efficiency and security.

Recognising the importance of robust cyber defence, we deployed solutions that enhanced Den Hartogh’s resilience against evolving threats.

The migration from a legacy Citrix environment to an MS RDS setup, complete with advanced management and monitoring tools, provided a simplified and scalable user experience.

“Mercurius IT’s ability to deliver high-level offshore support while collaborating with our onsite teams was remarkable,” noted the IT lead at Den Hartogh. “Their guidance and expertise were pivotal in helping us decommission outdated systems and adopt state-of-the-art technology.”

One of the project’s standout achievements was the introduction of an enterprise-level inventory management system.

This innovation consolidated asset information across Den Hartogh’s multiple locations, driving transparency and efficiency throughout the organisation.

The benefits were immediate and far-reaching: optimised costs through refurbished server and hardware solutions, enhanced reliability with warranties for peace of mind, and a more agile IT setup that could support future growth.

The partnership didn’t end with implementation. Mercurius IT continues to provide dedicated aftersales support, ensuring that Den Hartogh’s IT infrastructure remains robust and current. This enduring relationship underscores the trust and synergy that have defined our collaboration.

Reflecting on the journey, a Den Hartogh executive summarised, “This wasn’t just about modernising our IT systems; it was about positioning ourselves for the future. Thanks to Mercurius IT, we’ve achieved a transformation that supports our current operations and aligns with our vision for growth and innovation.”

Through this partnership, Den Hartogh has reinforced its commitment to operational excellence, leveraging cutting-edge technology to continue delivering exceptional service to its clients worldwide.

It’s a story of transformation, collaboration, and shared success—a testament to what’s possible when the right people come together to achieve a common goal.