Mercurius IT – JUNE Newsletter 2024

by | Jun 27, 2024 | Mercurius IT, Microsoft Dynamics 365, News

UPCOMING WEBINAR

Chat with Copilot in Microsoft Dynamics 365 Business Central-Header

Join us for our upcoming webinars on the 3rd and 10th of July. Gain valuable insights on “Transform Your Warehouse Operations with Tasklet’s Mobile WMS” and “AI-powered ERP by optimise Finance & Supply Chain with Agile ERP.” Don’t miss out – register now to stay ahead of the curve!

RECORDING WEBINAR

Transform Your Customer Service with AI-Powered Co-pilot in Dynamics 365

Learn how the introduction of Co-pilot represents a significant advancement in using AI to transform customer service. Discover how to deliver faster, more efficient, and personalised support experiences that drive positive customer and business outcomes.

CASE STUDY

London School of Hygiene and Tropical Medicine 

LSHTM’s locations in Gambia and Uganda faced significant challenges with their separate NAV systems:

Performance Issues: Both NAVs were slowing down progressively.

High Maintenance Costs: Increasing expenses were required to maintain the servers.

Report Generation Problems: End users encountered numerous issues while producing reports.

Large Database Sizes: The database sizes were substantial:

Uganda: 632.33 GB

Gambia: 304.95 GB

User Access Issues: Due to the slowness and high number of users, 200 users could only effectively access some NAV reports.

JUNE ARTICLES

Explore our comprehensive article library, which covers various topics to help your business thrive. Our expert-curated articles, covering everything from Business Central to Third-Party Logistics, provide valuable insights and information. 

PARTNER SPOTLIGHT

Tasklet Mobile Warehouse Management System 

Tasklet Mobile WMS seamlessly integrates with Microsoft Dynamics 365 Business Central, NAV, SCM, FO, and AX, providing a powerful, versatile, and intuitive barcode scanning solution for warehouse management.

With a user-friendly interface, Mobile WMS helps your team get more done in less time by providing real-time data and digital guidance in the palm of their hand. 

WHAT’S NEW – POWER APP

Bringing the power of Copilot to both app makers and their end-users in Power Apps. With Copilot you can build an app, including the data behind it, just by describing what you need through multiple steps of conversation. Your apps have copilot-powered experiences built in from the first screen—so your users can discover insights in conversation instead of mouse-clicks.

WHAT’S NEW – MANAGED SERVICES

Azure Site Recovery (ASR) now surfaces default alerts via Azure Monitor for critical events such as replication health turning unhealthy, failover failures, agent expiry, and so on. You can monitor these alerts via the Azure Business Continuity Centre, Azure Monitor dashboard, or your Recovery Services vault and route these alerts to various notification channels of choice (Email, ITSM, Webhook, SMS).

FINANCE & SUPPLY CHAIN

DID YOU KNOW WE ARE EXPERTS IN FINANCE & SUPPLY CHAIN

We wanted to take a moment to highlight our team’s expertise in Microsoft D365 Finance and Supply Chain.

Whether you are seeking to streamline your operations and transition to D365 Finance and Supply Chain or are in search of a new support partner, our knowledgeable professionals are ready to help you achieve your goals. Stay tuned for our upcoming webinars or book a free private session to get the latest updates and insights on how to leverage Microsoft D365 Finance and Supply Chain for your business success.’

Until next time!

Our team is always ready to help if you have any queries.

Please look out for our July 2024 Newsletter.

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