How existing Microsoft Dynamics customers can upgrade to Dynamics 365 Business Central

Following Microsoft’s announcement of Microsoft Dynamics 365 Business Central, we’ve heard from a number of existing Microsoft Dynamics customers who are concerned about what the new launch will mean for them. They’re unclear as to whether their current ERP solution will become obsolete, whether they should upgrade to Microsoft Dynamics 365 Business Central, how much an upgrade will cost and when they should make the leap to the new solution. Today we’re answering those questions.

Should existing Microsoft Dynamics customers upgrade to Microsoft Dynamics 365 Business Central?

Microsoft has already made a significant investment in the research and development of Dynamics 365 and bringing full NAV functionality to the cloud with Microsoft Dynamics 365 Business Central is a big part of that. It’s easy to see from Microsoft’s roadmap that their investment will continue to be focused on Dynamics 365 Business Central, with Microsoft Dynamics NAV joining it as one solution, on-cloud and on-premises, towards the end of 2018. To make the most of Microsoft’s current and future investment, as well as your own investment in terms of licenses and annual BREP, it does make sense to upgrade to Microsoft Dynamics 365 Business Central.


However, the launch of Microsoft Dynamics 365 Business Central does not mean that Microsoft Dynamics NAV and Dynamics 365 for Finance and Operations, Business edition are obsolete. Businesses running these solutions can continue to do so, however, there will be no new versions released past the end of 2018. It is also worth noting that due to the discounted transition pricing being offered by Microsoft, it will be more expensive for Dynamics customers to upgrade to Business Central in the future.

How much will it cost existing Microsoft Dynamics customers to upgrade to Microsoft Dynamics 365 Business Central?

Microsoft has announced that they will be offering a 40% discount for existing Microsoft Dynamics customers (as of 16th March 2018) using the following solutions on cloud or on-premises:

  • Dynamics 365 Finance and Operations, Business edition
  • Dynamics AX
  • Dynamics GP
  • Dynamics NAV
  • Dynamics SL
  • Dynamics POS
  • Dynamics RMS
  • Dynamics CS
  • Dynamics XAL

This gives a significant saving on the original Microsoft Dynamics 365 Business Central license prices:

On top of this, we are extending our Fixed Price Upgrade offer to existing Microsoft Dynamics NAV customers looking to upgrade to Microsoft Dynamics 365 Business Central. This means that any risk of overrun is carried by us, so you won’t get an unexpected bill at the end. Combined with our competitive day rates, we often come in cheaper than our competitors. We’ve seen our customers save up to £25,000 on their upgrade bills using this method.

When can existing Microsoft Dynamics customers upgrade to Microsoft Dynamics 365 Business Central?

Existing Microsoft Dynamics customers will be able to take advantage of the discounted pricing from the general availability of Microsoft Dynamics 365 Business Central on 2nd April 2018. From this time, Dynamics 365 for Finance and Operations, Business edition will no longer be available for new customers and will be replaced with Microsoft Dynamics 365 Business Central. The discounted pricing offer for existing Microsoft Dynamics customers will end on 30th June 2020, after which time new and existing customers will pay full price for Microsoft Dynamics 365 Business Central licenses.