Artificial Intelligence (AI) is no longer a futuristic concept in logistics; it is here, and it is transforming the way businesses operate. From automating repetitive tasks to providing real-time insights, AI is helping logistics providers work smarter, faster, and more efficiently.

With 3PL Dynamics, built on Microsoft Dynamics 365 Business Central, AI functionalities are not optional extras. They are standard features designed to make your logistics processes more intelligent and future-proof.

The Power of AI in Logistics

AI is integrated into 3PL Dynamics through Microsoft Copilot and Azure Applied AI Services, giving you access to cutting-edge capabilities without complex customisation. Here are some of the most impactful features:

1. Data Analysis with Copilot

Analysing operational data used to mean exporting lists to Excel and spending hours creating reports.

Now, with Copilot, you simply type a prompt and get instant insights directly in your logistics software.

For example, you can quickly see how many inbound or outbound orders were processed in a given period, helping you make informed decisions on the spot.

2. Converting Emails into Orders

Manually retyping orders from emails is time-consuming and prone to errors. The AI-powered Order Entry module eliminates this by converting unstructured email data into structured order details.

With the Outlook add-in, you can create a new order in 3PL Dynamics with just two clicks.

3. Reading and Linking Documents

Logistics operations involve countless documents in different formats. Mapping each one manually is nearly impossible.

AI-driven Form Recognition solves this by automatically reading and extracting structured data from documents such as purchase invoices or NOAs.

It even links PDF documents to the correct orders automatically.

Why AI Matters for Logistics Providers

  • Faster decision-making through real-time analysis
  • Reduced manual work and fewer errors
  • Improved customer service with quicker responses
  • Future-proof technology that evolves with your business

About Boltrics

Boltrics is a Netherlands-based software provider specialising in logistics solutions for 3PL, warehousing, and transport companies.

Their flagship platform, 3PL Dynamics, is built on Microsoft Dynamics 365 Business Central and offers a future-proof, cloud-based solution trusted by over 300 logistics providers worldwide.

Boltrics focuses on delivering standardised, modular software that is always up to date, ensuring businesses can adapt quickly without costly customisation.

Why Choose Mercurius IT

At Mercurius IT, we help logistics providers unlock the full potential of Boltrics solutions. Our expertise in Microsoft Dynamics and industry-specific processes ensures smooth implementation and ongoing support.

By partnering with Boltrics, we deliver solutions that integrate transport management, warehousing, customs, and finance into one platform. This means real-time insights, automated workflows, and a system that grows with your business.

Key AI Features in 3PL Dynamics

  • Instant data analysis with Microsoft Copilot
  • AI-powered email-to-order conversion
  • Automated document reading and linking
  • Integration with Azure AI for continuous innovation

Ready to Embrace AI in Your Logistics Operations?

Mercurius IT can help you implement 3PL Dynamics and take advantage of AI-driven efficiencies.

Contact us today to learn how we can future-proof your logistics processes and give

Frequently asked questions 

What AI does 3PL Dynamics include out of the box?

Copilot analytics, Outlook email-to-order, and AI document capture with automatic linking and follow-ups.

How does email-to-order work in Outlook?

The 3PL Dynamics add-in creates logistics documents from email context, cutting rekeying and errors.

Which documents can AI read and process?

Purchase invoices, NOAs, and other PDFs. Data is extracted and linked to orders for straight-through processing.

What do we need to enable AI document capture?

A mailbox or file location for intake, DataHub access, and the Form Recognition configuration.

How is this different from our current WMS add-ons?

It is standardised, cloud-first, and built on Business Central with WMS/TMS/FMS in one platform.

Will we still need Excel for daily analysis?

Less often. Copilot answers prompts in-app and surfaces operational KPIs immediately.

Can AI update order status after reading a document?

Yes. AI capture can extract values and trigger updates or workflows automatically.

How do we start with Mercurius IT?

We assess intake sources, configure Copilot and Form Recognition, pilot one flow, then scale across WMS/TMS.

Make Your Logistics AI-Ready

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