Leading European Rolling Stock Leasing Provider – D365 FSCM Implementation 

Customer Overview

A major rolling stock leasing company with operations across multiple European countries set out to modernise its finance and supply chain operations.

The company provides a diverse portfolio of locomotives, freight wagons, and passenger vehicles to both freight and passenger markets.

With growing operational demands in regions including Germany and Italy, they chose to implement Microsoft Dynamics 365 Finance and Supply Chain Management to improve efficiency, visibility, and cross-functional coordination. 

Business Challenges

As the company expanded, several challenges began to impact day-to-day operations: 

• Invoice processing was largely manual, resulting in delays and a higher risk of human error
• The use of multiple isolated systems restricted end-to-end process visibility and created data silos
• Maintenance planning was not fully integrated with inventory systems, affecting parts forecasting and job scheduling
• Item consumption was not consistently linked to work orders, making it difficult to track usage accurately
• The logistics team had limited insight into shipping needs, slowing down the fulfilment of materials required for scheduled maintenance 

The Solution

To address these issues, the company implemented Dynamics 365 Finance and Supply Chain Management, supported by integrations and tailored enhancements: 

• Automated invoice processing to reduce manual workload and minimise errors
• Integration with a logistics platform using MuleSoft, allowing real-time data exchange and better coordination
• Deployment of the Asset Management module, connected with diagnostics systems, to provide a centralised view of asset health and service activities
• Introduction of advanced material planning strategies, including forecasting and inventory thresholds, to ensure timely availability of parts
• Automated item reservations linked directly to work orders for faster and more accurate execution
• Development of a custom Replenishment Dashboard to give the logistics team a clear picture of shipment requirements in relation to planned maintenance 

Results and Benefits Achieved

The implementation delivered measurable improvements across financial, operational, and maintenance functions: 

• Increased efficiency by reducing manual processes and improving accuracy across workflows
• Stronger integration of systems, enabling faster decision-making and end-to-end visibility
• Improved inventory planning, reducing excess stock and avoiding shortages
• Real-time visibility of available and reserved stock, leading to better resource allocation
• Direct linking of parts to work orders, enhancing execution and traceability
• Clear insights into shipping requirements, reducing delays and reliance on manual communication 

Why Partner with us

The company partnered with us for our known deep technical expertise in Dynamics 365 and its practical understanding of business process transformation. Our ability to deliver flexible solutions and offer continued support helped ensure successful implementation and long-term value. 

This collaboration enabled the company to modernise core operations and establish a scalable digital foundation to support future growth across its European network.