Dynamics 365 CRM 2026
Beyond Copilot: The Agentic Future of Dynamics 365 FSCM
Agentic AI is redefining what’s possible in enterprise applications. While AI assistants help users work faster, the next generation of intelligent systems can analyse data, make decisions and take action autonomously.
Join this exclusive webinar to discover how Microsoft Dynamics 365 Finance & Supply Chain Management is evolving beyond traditional ERP and Copilot experiences into an intelligent, agent-driven platform designed to transform finance, supply chain and workforce operations.
Speaker: Himanshu Pandya
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What You Will Walk Away With
A Clearer View of Beyond Copilot: The Agentic Future of Dynamics 365 FSCM
The ERP Market Is Moving Towards Agentic ERP
Learn why organisations are moving beyond traditional automation and predictive analytics towards autonomous business processes powered by intelligent agents.
Agentic AI in Finance
Agentic AI empowers finance teams to improve budget forecasting, accelerate reconciliations, and proactively monitor financial exceptions.
Beyond Copilot: The Next Evolution of AI
Understand the key differences between AI assistants and Agentic AI, and why this shift represents a major milestone in enterprise technology.
Agentic AI in SCM
Discover how intelligent agents can optimise inventory, improve demand planning, streamline supplier engagement. Build more resilient, agile, and efficient supply chain with AI-driven insights and automation.
Microsoft's Vision for Agentic Dynamics 365
Explore how Microsoft is embedding intelligent agents across Dynamics 365 applications to help organisations automate increasingly complex business activities.
Building Foundation for Agentic AI
Understand the governance, data, security and operational considerations organisations must address to successfully adopt Agentic AI solutions.
Free to attend · Recording available · 4 November 2026
Webinar Overview
For decades, ERP systems have helped organisations centralise information, automate transactions and support decision-making.
More recently, AI-powered tools such as Microsoft Copilot have improved productivity by helping users access information faster and perform tasks more efficiently.
Now, a new era is emerging.
Agentic AI introduces intelligent agents that can understand goals, analyse business conditions, make recommendations and execute actions with minimal human intervention.
Rather than simply assisting users, these agents can actively participate in business processes, helping organisations become faster, more efficient and increasingly proactive.
In this webinar, we will explore how Dynamics 365 Finance & Supply Chain Management is evolving to support this next generation of intelligent business operations.
Whether you’re responsible for finance, operations, supply chain management, HR or enterprise technology strategy, this session will provide valuable insight into how Agentic AI is shaping the future of ERP.
WHY ATTEND
The conversation around AI has rapidly evolved
Agentic AI represents a significant shift for organisations looking to improve operational efficiency, reduce manual effort and create more agile business processes.
During this session, you’ll gain practical insight into how Microsoft is bringing Agentic AI capabilities into Dynamics 365 FSCM and what this means for organisations looking to stay ahead of the curve.
Understand Microsoft’s vision for Agentic ERP
Understand Microsoft’s vision for Agentic ERP and how AI is evolving from assistance to autonomous action.
Learn how AI is moving from assistance to autonomous action
Explore real-world AI use cases across Finance, Supply Chain and HR.
Explore real-world use cases across Finance, Supply Chain and HR
Identify opportunities to improve operational efficiency, productivity and business performance.
Identify opportunities to improve efficiency and productivity
Understand how agentic capabilities could shape the future of business applications.
Prepare your organisation for the next evolution of business applications
Gain practical guidance on adopting AI responsibly within Dynamics 365.
Gain practical guidance on adopting AI responsibly within Dynamics 365
Identify opportunities to improve operational efficiency, productivity and business performance.
WHO SHOULD ATTEND
This webinar is designed for
This webinar is designed for professionals responsible for driving business performance, innovation and transformation across their organisations.
Finance Leaders
- CFOs
- Finance Directors
- Finance Managers
- Financial Controllers
Supply Chain Leaders
- Supply Chain Directors
- Supply Chain Managers
- Operations Leaders
- Logistics Leaders
HR Professionals
- HR Directors
- HR Managers
- Workforce Transformation Leaders
Technology Leaders
- CIOs
- CTOs
- IT Directors
- IT Managers
Business Decision-Makers
- ERP Decision Makers
- Digital Transformation Leaders
- Existing Dynamics 365 Users
- Organisations exploring AI and automation initiatives
Why This Matters Now
Organisations are facing increasing pressure to improve efficiency, reduce costs and respond more quickly to changing business conditions.
Traditional ERP systems provide visibility.
Copilot enhances productivity.
Agentic AI takes the next step by enabling software to proactively support and execute business processes on behalf of users.
The companies that understand and adopt these capabilities early will be better positioned to increase operational agility, improve employee productivity and gain a competitive advantage.
The question is no longer whether AI will transform ERP.
The question is how prepared your organisation is for what’s coming next.
Key Takeaways
By attending this webinar, you will:
✔ Understand what Agentic AI is and why it matters
✔ Learn how Dynamics 365 FSCM is evolving beyond Copilot
✔ Discover practical use cases across finance, supply chain and HR
✔ Explore Microsoft’s vision for autonomous business applications
✔ Understand the opportunities and challenges associated with Agentic ERP
✔ Leave with actionable insights to help shape your AI roadmap
About Mercurius IT
Mercurius IT is a Microsoft Solutions Partner helping organisations unlock greater value from Dynamics 365, Power Platform and Microsoft business applications.
Our specialists work with organisations across sales, customer service, finance, operations and digital transformation initiatives to deliver practical, measurable outcomes. From CRM optimisation and Power Platform governance to AI readiness and business process automation, we help businesses successfully navigate Microsoft’s evolving technology landscape.
Through our deep understanding of Microsoft technologies and industry best practices, we enable organisations to drive productivity, improve customer experiences and accelerate digital transformation.
Frequently Asked Questions
Is this webinar free to attend?
Yes. Registration is completely free.
Who should attend?
This session is ideal for finance leaders, supply chain professionals, HR leaders, IT decision-makers, Dynamics 365 users and organisations evaluating AI-driven business transformation.
What is Agentic AI?
Agentic AI enables intelligent systems to understand objectives, analyse business conditions, make decisions and perform actions autonomously within defined governance boundaries.
How is Agentic AI different from Copilot?
Copilot primarily assists users by generating responses and recommendations. Agentic AI goes further by independently executing business processes and workflows.
Do I need to be a Dynamics 365 customer?
No. The webinar is suitable both for existing Dynamics 365 users and organisations evaluating future ERP and AI strategies.
Will a recording be available?
Yes. All registered attendees will receive access to the webinar recording after the event.
What technology do I need?
You only need an internet connection and access to a web browser to participate.
Meet the Speaker
Himanshu Pandya
Himanshu Pandya helps organisations modernise finance, supply chain and operational processes using Microsoft Dynamics 365. In this webinar, he will share practical insights into Microsoft’s Agentic AI vision and how Dynamics 365 FSCM is evolving beyond AI assistance towards intelligent, autonomous business operations.
Connect with Himanshu on LinkedIn: View Profile
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Beyond Copilot: The Agentic Future of Dynamics 365 FSCM
Discover how Agentic AI is transforming Dynamics 365 FSCM from a system that assists users into a platform capable of taking intelligent action.