Microsoft Dynamics 365 for Retail
Innovate every aspect of commerce and deliver an omnichannel shopping journey with personalised customer experiences. Unify all back-end operations to increase productivity, efficiency and profit.
What is Dynamics 365 for Retail?
Microsoft Dynamics 365 for Retail is an end-to-end system designed to transform commerce businesses, supporting customer demand and helping optimise operations with a modern and adaptable platform. Use insights to improve back-end operations and get a detailed and comprehensive view of the business.
Dynamics 365 for Retail capabilities
- Omni-channel experience—Increase flexibility by providing customers with a consistent experience across web, mobile, call centres and brick-and-mortar stores. Allow options for in-store purchases, home delivery or in-store pickup for customer convenience and flexibility.
- Fulfil customer needs—Access customer information on-demand and keep up with buying habits and trends to ensure you’re always giving the best customer service possible.
- Keep customers loyal—Set up loyalty programmes and customer incentives or introduce a gift card scheme to keep customers coming back.
- Point of sale—Staff can manage sales transactions, customer orders and inventory and perform daily operations using modern point of sale (POS) systems on any internet-connected device around the store.
- Real-time updates—Access sales, product, customer, inventory and order information, updated in real time.
- Optimise operations—Integration with Power BI can provide analytics and insights to help optimise efficiency and drive growth.
- Streamline workflow—Efficiently manage the business using customer and operational insights. Reduce fulfilment costs, improve inventory utilisation and ensure stock remains at optimal levels.
- Employee schedules—Use the inbuilt time clock function to allow employees to clock in and out. Then use this data to quickly and easily process payroll.
- Third-Party integration—Easily integrate Dynamics 365 for Retail with third-party ecommerce platforms to create full-featured ecommerce stores.
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Microsoft Dynamics 365 for Retail Pricing
Enjoy Dynamics 365 for Retail across any of our three bundles and add Team Member licenses at £6 per user/month.