We have over 15 years’ experience implementing business management software. So, to provide more insight into the Dynamics NAV upgrade process, here is a summary of how we upgraded CT Automotive to Business Central.

Customer: CT Automotive

Location: United Kingdom , China, and Turkey

Industry: Automotive Parts Manufacturing

Project: Remote Upgrade from NAV 2013 to Dynamics 365 Business Central


CT Automotive supplies the plastic parts (Kinematic Trim) for car interiors. Typically, their involvement starts at the design concept clay model and ends in mass production with JIT service. Their headquarters are in Portsmouth, with manufacturing centres in Turkey and China, and distribution centres in the US and Japan.

CT Automotive were not satisfied with the quality of support for their NAV 2013 System in the UK, China, and Turkey. The partner was based in the UK and struggled to provide support in different time zones.

The UK and China locations were especially keen to access D365 Business Central anywhere, using any browser. In addition, they were using a Mobile WMS which did not allow their warehouse management to be as efficient as desired.

CT Automotive Turkey wanted to take advantage of the new functionality of D365 Business Central. Their Country Localisation solution needed replaced, along with upgrading all their customisations to Extensions. On top of these challenges, the upgrade project was interrupted due to international travel restrictions during the Covid-19 lockdown.

Is your business facing similar challenges?

Contact us today!


CT Automotive were initially unsure whether the project could be completed on time due to travel restrictions. We overcame this by creating a virtual office between multiple locations using Microsoft Teams video calls during user acceptance testing, preparation for go live, and to provide post-go live support.

For the UK and China locations, the upgrade had enabled their workflow to be more efficient due to being able to set up multiple approvals in real time. We also implemented the Tasklet Extension to make warehouse management easier, faster, and align better with their business processes.

We improved their purchase order system by enabling forecast files to be automatically imported from customers to Business Central. This let CT Automotive plan their items and automatically create the appropriate number of purchase orders. In addition, their bank reconciliation was enhanced with a seamless payment integration, enabling them to generate payment files in Business Central that are imported to the bank for processing.

We also completed the Dynamics NAV upgrade for CT Automotive Turkey, carrying all customisations to Extensions on Business Central. This makes it much easier for their customisations to be maintained throughout any future projects. As well as this, a Turkish partner replaced the Country Localisation and we worked with them to integrate this with the rest of the Business Central upgrade.

Solution Version & Extensions

CT Automotive UK and China

  • Dynamics 365 Business Central with web client
  • Tasklet WMS

CT Automotive Turkey

  • Dynamics 365 Business Central 16
  • Integration with Country Localisation Module

In Mercurius IT, CT Automotive found a reliable partner who can support their system in their own time zone.

CT Automotive UK/China

  • Business Central upgrade at a fixed price, accessible anywhere through web client.
  • Warehouse management became faster and easier due to Tasklet.
  • More efficient workflow due to setting up multiple approvals in real time.
  • Enhanced purchase order system that automatically imports forecast files and creates purchase orders.
  • Streamlined processing of payment files due to bank reconciliation enhancement.
  • Zetadocs configuration with Business Central.

CT Automotive Turkey

  • Business Central Upgrade, at a fixed price.
  • Seamlessly replaced Localisation Solution.
  • Moved all Customisations to Extension.
  • Reduced costs by eliminating unused add-ons.
  • Trained Key Users to utilize full potential of Business Central.
  • Streamlined and simplified Single Sign-On Process.
Mercurius IT is a Gold Microsoft partner and for over 15 years, we have blended business process knowledge with IT capability to deliver value to customers.

To find out more, read the blogs or watch the webinar about upgrading

Mercurius IT – July 2021 Newsletter

Mercurius IT – July 2021 Newsletter

WINDOWS ADMIN  CENTER IN THE AZURE PORTALWindows Admin Center, the server management tool, is now available in preview in Azure! This new capability enables seamless and granular management of your Windows Server Azure IaaS (Infrastructure as a Service) virtual...

read more